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Clinton
Packer, M.B.A. - Chief Executive Officer.
Mr. Packer is responsible for company vision, organization
structure, strategic relationships, and performance accountability.
An accomplished entrepreneur, Mr. Packer has founded four
highly successful companies. He was a hospital administrator
for eight years. He has consulted for major corporations
throughout the world. He has over thirty years experience
in start-up companies serving the health care industry.
He has published over 50 articles in national publications
and is the recipient of two national awards for his contribution
to health care literature. Mr. Packer is a founder of QDM.
J.
Edward McEachern, M.D.- Director of Medical Affairs.
Dr. McEachern is responsible for design development for
all clinical interactions of the Integrated Value Compass™,
and is the medical liaison. Dr. McEachern, a practicing
physician, is the former Chief Executive Officer for a
physician practice management company for the SunHealth
alliance (now Premier) servicing over 2,500 physicians
in thirty states, and the former Chief Medical Officer
and Senior Vice President for a health plan serving over
1.6 million lives. Dr. McEachern has served as physician
consultant on quality to numerous organizations including
Hospital Corporation of America (HCA) where he taught
HCA's quality course for Doctors, the Veterans Administration,
the School of Public Health at Emory University, and JCAHO's
Advanced Medical Staff Seminar in addition to consulting
with the governments of Finland, Sweden, and Zimbabwe.
Dr. McEachern is a founder of QDM
Eugene
C. Nelson, D.Sc., M.P.H. - Director of Measurement
and Research.
Dr. Nelson is responsible for survey and product presentation
design. He leads a QDM research team of health care professionals
that are nationally recognized for their work on quality
improvement and their expertise in quality and performance
measurements. Their measurement methods have been implemented
by health care organizations throughout North America
and have been discussed in over 100 journal articles,
books and monographs. Dr. Nelson is responsible for the
development and implementation of a premier system to
measure quality of care and organizational performance
using the methods and measures developed by his research
team. He has served as research director for the Medical
Outcomes Study for the RAND Corporation, as Director of
Quality Research for Hospital Corporation of America,
and as a Professor of Community and Family Medicine at
Dartmouth Medical School. He and Paul Batalden, M.D.,
are co-authors of the Joint Commission for Accreditation
of Healthcare Organizations (JCAHO) publication, Clinical
Improvement Action Guide, which describes the Value Compass
model. Drs. Nelson and Batalden were the 1998 recipients
of the prestigious Ernest A. Codman Award issued by JCAHO
for their leadership roles in promoting the use of performance
measures to improve health care services. Dr. Nelson is
a founder of QDM.
William
H. Rogers, Ph.D. - Director of Technology and Product
Development.
Dr. Rogers is in charge of software design and hiring
and directing QDM's Internet and advanced telephony and
product development teams. He has been at the forefront
of applying the metrics of survey instruments and information
technology in the health care field for over twenty-five
years. Dr. Rogers has worked as senior scientist and consultant
for several prestigious research organizations including
the RAND Corporation in Santa Monica, California, and
The Health Institute in Boston, Massachusetts. Dr. Rogers
was a pioneer in early Unix systems while at Bell Telephone
Labs in the 1970s. While at RAND, Dr. Rogers worked with
Dr John Ware to develop the SF-36 health survey. Dr. Rogers
co-developed a PC-based survey support and statistical
analysis software application (STATA), which is widely
used in health and health care research. He has served
as a consultant on health care quality and cost matters
to numerous organizations including the Veterans Administration,
NCQA, and the New England Medical Center. Dr. Rogers is
a founder of QDM.
Deborah
L. Dobbins - Director of Administration.
Ms. Dobbins has worked with Mr. Packer for twenty-seven
years assisting in all aspects of business, including
general administrative support, office management, marketing
and sales, accounting, and corporate finance. Additionally,
she oversees management of the Cleveland call center,
and provides technical assistance in operation of the
Integrated Communication System.™ She prepares operation
productivity and project revenue and expense reports.
She coordinates all activities of the Management Committee
and Board of Directors. She is responsible for monitoring
all customer and corporate contractual obligations and
administration. She coordinates preparation of all corporate
reports and communication, including stock purchases,
annual and mid term reports to shareholders, accreditation
of investors, and the issuance of stock certificates and
stock repurchase agreements. She maintains all corporate
record books and is responsible for the work of corporate
legal and financial staff.
Mr. Roulier is responsible for education, training, data interpretation, and consulting services. Formerly, he was a Principal and Founder of Community Initiatives, LLC (CI). Mr. Roulier is a chief architect of CI's Workforce Engage System, designed to measure, create and sustain a more “engaged” healthcare workforce. He brings expertise in the areas of strategy development, quality improvement, leadership and team development, and performance measurement. As the Senior Community Advisor at the National Civic League, he led its nationally recognized Healthy Communities Program. Mr. Roulier has served as a consultant, coach, trainer and/or facilitator to hundreds of community and organizational change efforts. During his last year with QDM he has worked closely with Dr. Gene Nelson in data content, measures, and interpretation in support of quality, process, and cost improvement initiatives.
Jeff
Paliwoda - M.S., M.B.A. - Director of Client Services.
Mr. Paliwoda is responsible for managing Client Services
and the overall relationship with each client, as well
as managing the sale to production process for new implementations.
Mr. Paliwoda has over 15 years of experience spanning
quality assurance, business process and operational improvement,
IT implementation, and business development. He has extensive
consulting experience assisting clients in the utilization
of information systems as a tool for performance improvement.
Mr. Paliwoda was an ASQ Certified Quality Engineer for
12 years, and has an M.S. in Physics from Purdue and an
M.B.A. from the Kellogg School of Management (Northwestern).
